Koala Cloud Mode Integration

After you have successfully instrumented Koala as a destination in RudderStack, follow this guide to correctly send your events to Koala in cloud mode.

Find the open source transformer code for this destination in the GitHub repository.

Note the following when sending identify and track events to Koala:

• You must include either email or the user’s Koala profile id (ko_profile_id) as Koala uses one of these fields to associate the user with their profile.
• Send the ko_profile_id in the UUID v4 format.

Identify

You can use the identify call to create or update a Lead object in Koala.

A sample identify call is shown:

rudderanalytics.identify("1hKOmRA4GRlm", {
  name: "Alex Keener",
  email: "alex@example.com",
  ko_profile_id: "12345"
})

Supported mappings

RudderStack maps the following identify fields to the corresponding Koala properties:

Track

You can use the track call to capture events like Account Created, Account Deleted, and their related properties.

rudderanalytics.track("User Signed Up", {
  plan: "Pro Annual",
  firstName: "Alex",
  lastName: "Keener",
  ko_profile_id: "12345"
  email: "alex@example.com"
})

Supported mappings

RudderStack maps the following track fields to the corresponding Koala properties:

Questions? Contact us by email or on Slack