Autopilot

Send your event data from RudderStack to Autopilot.

Autopilot is a popular marketing automation platform that allows you to track and capture new leads, create detailed customer journeys, and boost customer retention.

warning

Autopilot is now Ortto. Refer to this documentation only if:

  • You set up the Autopilot destination in RudderStack before the rebranding.
  • You are leveraging the Autopilot REST API to send the data.

If you’re sending data from RudderStack to Ortto, see the Ortto documentation.

Find the open source transformer code for this destination in the GitHub repository.

Getting started

RudderStack supports sending event data to Autopilot via the following connection modes:

Connection ModeWebMobileServer
Device mode---
Cloud mode-SupportedSupported

Once you have confirmed that the source platform supports sending events to Autopilot, follow these steps:

  1. From your RudderStack dashboard, add a source. Then, from the list of destinations, select Autopilot.
  2. Assign a name to the destination and click Continue.

Connection settings

  • API Key: Enter your Autopilot API key. See FAQ for steps on obtaining the API key.
  • Trigger ID: Enter your Autopilot trigger ID associated with your API trigger. RudderStack uses this ID to add a contact to a journey. For more information, see Autopilot REST API documentation.
  • OneTrust cookie consent settings: This setting lets you associate OneTrust cookie consent groups to Autopilot.

Identify

The identify call captures relevant details about the visiting user.

A sample identify event is shown:

[[RSClient sharedInstance] identify:@"developer_user_id"
                                 traits:@{@"foo": @"bar", @"foo1": @"bar1"}];

Track

You can use the track to record user actions along with any associated properties.

A sample track payload is as shown in the snippet below:

[[RudderClient sharedInstance] track:@"test_event"
                          properties:@{@"key":@"value", @"foo": @"bar"}]

FAQ

Where can I get the Autopilot API key?

To obtain your Autopilot API key, follow these steps:

  1. Log into your Autopilot dashboard.
  2. Go to Settings > Autopilot API.
  3. Click Generate and copy the API key.

For more information, refer to the Autopilot documentation.


Questions? Contact us by email or on Slack