What you can do with Gainsight PX
Design and deploy rich in-app engagements without any developer resources
Visualize customer cohorts and identify key dropoff points or areas of low feature or module usage
Design in-app guides to walk users through product setup and introduce core features
Create customized surveys for specific user segments based on the core attributes or past product behavior
Trigger automated follow-ups based on responses to improve overall user experience and account health
Integrating Gainsight PX with your website can be quite challenging as you will need to manually add tags to your website and web app on every page that you want to track user behavior. You also need to ensure that you add the right tags and identify users correctly to fully leverage Gainsight PX's benefits.
By integrating RudderStack with Gainsight PX, you can get started without worrying about any shortcomings.
Powerful Product Analytics with RudderStack and Gainsight PX
Integrate Gainsight PX as a destination to securely send your customer event data to RudderStack. Once you configure the destination, events from RudderStack will automatically start flowing to Gainsight PX.
By adding Gainsight PX as a destination in the RudderStack dashboard, you can:
- Send real-time customer events to Gainsight PX securely
- Send Custom Attributes for User and Account objects
- Automatically pull in all page and click events
- Map custom RudderStack attributes to Gainsight custom attributes in the RudderStack dashboard
Crate and Barrel
Head of Engineering at Loveholidays
Head of Data Engineering at Mattermost
Data Engineer at Pachyderm
Crate and Barrel