What you can do with Gainsight PX

Design and deploy rich in-app engagements without any developer resources

Visualize customer cohorts and identify key dropoff points or areas of low feature or module usage

Design in-app guides to walk users through product setup and introduce core features

Create customized surveys for specific user segments based on the core attributes or past product behavior

Trigger automated follow-ups based on responses to improve overall user experience and account health

Integrating Gainsight PX with your website can be quite challenging as you will need to manually add tags to your website and web app on every page that you want to track user behavior. You also need to ensure that you add the right tags and identify users correctly to fully leverage Gainsight PX's benefits.

By integrating RudderStack with Gainsight PX, you can get started without worrying about any shortcomings.

How to set up the Gainsight PX Integration

It's easy! Use our step-by-step guide to set up Gainsight PX as a Destination in RudderStack.

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Powerful Product Analytics with RudderStack and Gainsight PX

Integrate Gainsight PX as a destination to securely send your customer event data to RudderStack. Once you configure the destination, events from RudderStack will automatically start flowing to Gainsight PX.

By adding Gainsight PX as a destination in the RudderStack dashboard, you can:

  • Send real-time customer events to Gainsight PX securely
  • Send Custom Attributes for User and Account objects
  • Automatically pull in all page and click events
  • Map custom RudderStack attributes to Gainsight custom attributes in the RudderStack dashboard
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