Popular Help Scout use cases
Create and update customers
Create and update customers in Help Scout in real time.
Track customer behavior
Send key user actions to Help Scout to give the customer success team context for support tickets.
Assign users to groups
Automatically assign new users to existing groups, companies or accounts in Help Scout.
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About Help Scout
Help Scout is a cloud-based helpdesk management solution that helps businesses manage their customer relationships. It is built with a look and feel of a personal email and does not include ticket numbers or case numbers. Help Scout allows businesses to create shared inboxes to manage support requests and get collaboration features to deliver constant customer support.