Popular LiveChat use cases
Create and update customers
Create and update customers in LiveChat in real time.
Track customer behavior
Send key user actions to LiveChat to give the customer success team context for support tickets.
Assign users to groups
Automatically assign new users to existing groups, companies or accounts in LiveChat.
Use the Ruby SDK with other popular destinations
Use the Ruby app to send real-time data to Google AnalyticsView Integration
Easily send event stream and batch data to Amazon S3 from your Ruby appView Integration
Automatically send data from your Ruby app to any destination that supports WebhooksView Integration
Send product data from your Ruby app to Amplitude in a few clicks.View Integration
LiveChat is a chat support and customer service platform with omnichannel messaging capabilities. It allows you to deliver personalized experiences for your users, efficiently resolve their queries, and build healthy, long-lasting customer relationships. LiveChat supports integration with over 170 popularly used tools and platforms, so you can bring together all the communications with your users in one place.