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Integrate Freshdesk with Amazon S3 Data Lake
Don't go through the pain of direct integration. RudderStack’s Freshdesk integration makes it easy to send data from Freshdesk to Amazon S3 Data Lake and all of your other cloud tools.
Easy Freshdesk to Amazon S3 Data Lake integration with RudderStack
RudderStack’s open source Freshdesk integration allows you to integrate RudderStack with your Freshdesk to track event data and automatically send it to Amazon S3 Data Lake. With the RudderStack Freshdesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Popular ways to use Amazon S3 Data Lake and RudderStack
Query customer support data
Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysis
Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support training
Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Frequently Asked Questions
About Amazon S3 Data Lake
Amazon S3 is a cloud-based object storage service that can store huge amounts of data (both structured and unstructured) for various use cases, including websites, mobile apps, IoT devices, and more. It enables you to build a cost-effective data lake of any size or scale. An S3-powered data lake enables you to easily use the native AWS services for data processing, analytics, machine learning, and more.
About Freshdesk
Freshdesk is a cloud-based customer support platform that lets you streamline your company’s customer support and efficiently manage your customers as you scale. It allows you to support your customers across various platforms such as e-mail, phone, social media, and other messaging apps.