Integrate Zendesk with Amazon S3 Data Lake

Don't go through the pain of direct integration. RudderStack’s Zendesk integration makes it easy to send data from Zendesk to Amazon S3 Data Lake and all of your other cloud tools.

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Easy Zendesk to Amazon S3 Data Lake integration with RudderStack

RudderStack’s open source Zendesk integration allows you to integrate RudderStack with your Zendesk to track event data and automatically send it to Amazon S3 Data Lake. With the RudderStack Zendesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Popular ways to use Amazon S3 Data Lake and RudderStack

Query customer support data

Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.

Perform deep support ticket analysis

Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.

Improve support training

Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.

Frequently Asked Questions

Can you export data from Zendesk?

Depending on the format, there are multiple ways to export data from Zendesk, whether manually, through a native integration or through a data platform like RudderStack.

How do you load data from Zendesk into Amazon S3 Data Lake?

There are two primary ways: First, you could write your own code script to pull the data and load it via API. Second, you could use an ETL integration provider like RudderStack to load the data automatically.

How much does it cost to load data from Zendesk into Amazon S3 Data Lake?

Building your own integration between Zendesk and Amazon S3 Data Lake costs engineering time, while ETL providers like RudderStack generally charge by the number of rows loaded.

RudderStack Amazon S3 Data Lake Documentation

Refer to our step-by-step guide and start using Amazon S3 Data Lake today

About Amazon S3 Data Lake

Amazon S3 is a cloud-based object storage service that can store huge amounts of data (both structured and unstructured) for various use cases, including websites, mobile apps, IoT devices, and more. It enables you to build a cost-effective data lake of any size or scale. An S3-powered data lake enables you to easily use the native AWS services for data processing, analytics, machine learning, and more.

About Zendesk

Zendesk is popular customer support and service platform that lets you engage and serve your customers effectively. It offers various features, including integrated customer support, a modern sales CRM, and a smart, self-serve knowledge base. Zendesk lets you reach your customers instantly via web and mobile using Zendesk’s personalized live chats and messaging service.