Feeling stuck with Segment? Say 👋 to RudderStack.
Integrate Zendesk with Microsoft Azure Synapse Analytics
Don't go through the pain of direct integration. RudderStack’s Zendesk integration makes it easy to send data from Zendesk to Microsoft Azure Synapse Analytics and all of your other cloud tools.
Easy Zendesk to Microsoft Azure Synapse Analytics integration with RudderStack
RudderStack’s open source Zendesk integration allows you to integrate RudderStack with your Zendesk to track event data and automatically send it to Microsoft Azure Synapse Analytics. With the RudderStack Zendesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Popular ways to use Microsoft Azure Synapse Analytics and RudderStack
Query customer support data
Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysis
Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support training
Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Frequently Asked Questions
About Microsoft Azure Synapse Analytics
Azure Synapse Analytics (previously Azure SQL Data Warehouse) is an analytics service that combines data warehousing capabilities with Big Data analytics. It offers a unified data engineering platform to ingest, explore, manage, and serve your data for analytics and Business Intelligence. You can query data on your terms, using either serverless or dedicated computing resources based on your requirements.
About Zendesk
Zendesk is popular customer support and service platform that lets you engage and serve your customers effectively. It offers various features, including integrated customer support, a modern sales CRM, and a smart, self-serve knowledge base. Zendesk lets you reach your customers instantly via web and mobile using Zendesk’s personalized live chats and messaging service.