Appcues Integration

Appcues is a product marketing platform that allows you to deliver scalable customer experiences. It helps companies to implement seamless and personalized user onboarding for their customers. Appcues lets you create product walkthroughs and in-app messaging without any code.

What You Can Do with Appcues

Website Documentation

Build interactive product walkthroughs, hotspots, and widgets for new visiting users and provide ongoing, on-demand support throughout the user journey.
Capture user opinions, preferences, and attributes using NPS surveys and feedback touchpoints to improve your product continuously.
Create in-product announcements to generate interest and increase customer engagement with educational content like webinars and best practices docs.
Measure user engagement with product campaigns using flow analytics and strategize campaigns accordingly.

To integrate Appcues, you need to load the JavaScript library on all pages of the applications you want to use Appcues on. Also, to target specific users based on their attributes, you will need to pull the variable data from your database. You will also need to build webhooks into the Appcues Javascript library to send through the data.

By integrating RudderStack with Appcues, you do not have to worry about the time spent in writing event tracking code.

Use RudderStack to Easily Route User Events to Appcues

The RudderStack-Appcues integration allows you to track and route your customer events to Appcues in no time. Once configured, you can easily customize which users see which flows or messaging.

By Adding Appcues Support for RudderStack, You Can:

Track custom events as they appear in your web application.
Record user events along with the properties associated with that event.
Capture additional user traits, translate them, and send them to Appcues.

How to Set up Appcues Integration?

It’s effortless! Use our step-by-step guide to set up Appcues as a destination in RudderStack, and get started in no time at all.

FAQ

How can we help you?

What is Appcues?

Appcues is an in-app user management platform that helps you build guided walkthroughs, targeted modals, and many other interactive user interfaces without any coding. Product, marketing, and support teams can use Appcues to create and publish flows to users without depending on the engineering team.

How does Appcues work?

You need to add a small amount of code to your website that allows Appcues to identify your users, judge what content they should see (based on settings you create), and show that content within your application.

What is Appcues API?

The Appcues API provides an HTTP endpoint for recording user events and profile information to the Appcues platform. These events or user activities are used for targeting the right content to the right end-users.

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