- Cloud Hosting
- Unlimited Sources
- Unlimited Destinations
- Chat support
- Node Based Pricing
- Everything in Team
- Event Replay
- Multi-node & High-Availability
- Cloud/VPC/On-Prem Hosting
- Performance Dashboard
- Custom Destination Development
- Customer Success Manager
Weren’t you guys on HackerNews?
How is Rudder different from Segment.com?
Is it evil to collect user-data?
Collecting user data is always a tricky subject. On one hand you want to improve the product experience which requires you to collect data on how the users are using the app but on the other hand, you want to respect their privacy.
A good middle ground is to avoid collecting PII or user-identifiable data as much as possible and keeping checks and controls on how has to access that data. From the fact that they are using your app, your users probably expect that you are keeping some data about them and would even prefer to have the personalized experience they can get.
However, what should absolutely be avoided is sharing that data with 3rd party vendors (likes of Google, Facebook and tens of other vendors) unless absolutely required. Your users put their trust in you, not them. The increasing array of privacy regulations like CCPA, GDPR are increasingly making it illegal to do so.
Under what license is the open-source project released?
Who are the people associated with this project?
Is your open-source code maintained and stable?
How do we contact you?
What support is available with the Community plan and Enterprise plan?
If you are on the Enterprise plan, you will have a dedicated account manager (initially a senior member of the management team).