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Gainsight CS Integration

Connect Gainsight CS and send data to Gainsight CS with Rudderstack.

Destination

Event Stream

Gainsight CS Integration

Connect Gainsight CS and send data to Gainsight CS with Rudderstack.

Destination

Event Stream

Integrate Gainsight CS with RudderStack and send event data to Gainsight automatically without writing any code. Once you’ve configured a source (choose from any of our native SDKs or your warehouse), add Gainsight CS as a destination in RudderStack and events will start flowing with the schedule you choose. No need to bother your engineering team with another integration request.

Add Gainsight CS in RudderStack as a destination and:

  • Track and collect all your customer data from a variety of sources, including web and mobile applications
  • Send custom properties like LinkedIn URL, location, timezone, ARR, employees, and more to Gainsight CS automatically
  • Optimize renewals and retention rates with additional behavior data from your website and mobile applications

Frequently Asked Questions

Gainsight CS is a customer success tool that enables marketing and customer-focused teams to build better customer experiences.

Gainsight is used by customer-facing teams, mostly CSMs (Customer Success Managers).

You can send up to 1,000,000 events per month to Gainsight for free. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

This integration works with the Gainsight CS NXT Edition.

Gainsight PX is Gainsight’s product experience platform used by product teams. Gainsight PX offers product analytics and product engagement features. RudderStack also offers an integration with Gainsight PX.

RudderStack Gainsight CS Documentation

Refer to our step-by-step guide and start using Gainsight CS today

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About Gainsight CS

Gainsight CS is a Customer Success (CS) platform that aggregates customer data from multiple sources into a single source of truth with industry-leading reporting and dashboards. It enables companies to review customer data-driven insights and deploy necessary actions that increase revenue, decrease customer churn, and drive advocacy. Gainsight helps customer success teams improve customer relationships by managing the customer lifecycle, identifying and proactively responding to churn risks.