Feeling stuck with Segment? Say 👋 to RudderStack.
Integrate your Ruby app with Gladly
Don't go through the pain of direct integration. RudderStack’s Ruby SDK makes it easy to send data from your Ruby app to Gladly and all of your other cloud tools.
Easy Ruby SDK to Gladly integration with RudderStack
RudderStack’s open source Ruby SDK allows you to integrate RudderStack with your your Ruby app to track event data and automatically send it to Gladly. With the RudderStack Ruby SDK , you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Popular ways to use Gladly and RudderStack
Create and update customers
Create and update customers in Gladly in real time.
Track customer behavior
Send key user actions to Gladly to give the customer success team context for support tickets.
Assign users to groups
Automatically assign new users to existing groups, companies or accounts in Gladly.
Frequently Asked Questions
About Gladly
Gladly is a customer service platform that leverages AI to deliver personalized agent-assisted customer service and enhance customer relationships. Gladly incorporates the strengths of AI without losing the human interaction to deliver quality customer service. RudderStack supports Gladly as a destination to which you can seamlessly send your customer data.
About Ruby SDK
Track and record event data from your Ruby code using RudderStack’s open source Ruby SDK. By integrating this SDK, you can send your event data to your preferred analytics destination(s) such as Google Analytics, Adjust, and many more.