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Integrate PagerDuty with Help Scout
Don't go through the pain of direct integration. RudderStack’s PagerDuty integration makes it easy to send data from PagerDuty to Help Scout and all of your other cloud tools.
Easy PagerDuty to Help Scout integration with RudderStack
RudderStack’s open source PagerDuty integration allows you to integrate RudderStack with your PagerDuty to track event data and automatically send it to Help Scout. With the RudderStack PagerDuty integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Available via webhook
Send event data to Help Scout by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the Help Scout API. Once enabled, RudderStack will forward events to Help Scout (note, this requires leveraging cloud API endpoints for Help Scout ).
Popular ways to use Help Scout and RudderStack
Create and update customers
Create and update customers in Help Scout in real time.
Track customer behavior
Send key user actions to Help Scout to give the customer success team context for support tickets.
Assign users to groups
Automatically assign new users to existing groups, companies or accounts in Help Scout.
Frequently Asked Questions
About PagerDuty
PagerDuty is a SaaS platform that helps you prevent and resolve business-impacting incidents, thereby improving the customer experience. PagerDuty helps you learn your customers’ preferences using monitoring tools and PagerDuty Incident workflows thus improving relationship functionality with your customers.