Integrate Freshdesk with JackDB

RudderStack’s Freshdesk integration makes it easy to send data from Freshdesk to JackDB and all of your other cloud tools.
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Easily integrate Freshdesk with JackDB using RudderStack
RudderStack’s open source Freshdesk integration allows you to integrate RudderStack with your undefined to track event data and automatically send it to JackDB. With the RudderStack Freshdesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Available via webhook

Send event data to JackDB by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the JackDB API. Once enabled, RudderStack will forward events to JackDB (note, this requires leveraging cloud API endpoints for JackDB ).
Popular ways to use JackDB and RudderStack
  • Query customer support data

    Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.

  • Perform deep support ticket analysis

    Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.

  • Improve support training

    Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.

Do more with integration combinations

RudderStack empowers you to work with all of your data sources and destinations inside of a single app