Kustomer is a SaaS-based customer service solution that enables brands to increase customer satisfaction and loyalty. It empowers agents to engage customers in personalized conversations.

Kustomer is a third-party customer engagement CRM tool that enables businesses to centralize and act on customer records.

Pricing for Kustomer can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

Kustomer is a modern customer service CRM platform. It enables enterprises to manage large-scale support volume and optimize customer experiences throughout their journey.

Facebook generates a majority of its revenue from selling advertisements. The acquisition of Kustomer in a way supports their core advertising business. This also supports their efforts to provide better customer data for better customer targeting.