Easily integrate Freshdesk with SaaSquatch using RudderStack
RudderStack’s open source Freshdesk integration allows you to integrate RudderStack with your undefined to track event data and automatically send it to SaaSquatch. With the RudderStack Freshdesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.Available via webhook
Send event data to SaaSquatch by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the SaaSquatch API. Once enabled, RudderStack will forward events to SaaSquatch (note, this requires leveraging cloud API endpoints for SaaSquatch ).Query customer support data
Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysis
Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support training
Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Do more with integration combinations
RudderStack empowers you to work with all of your data sources and destinations inside of a single app